COVID-19 response: Utilities Disputes is available to hear from you! Our team is working remotely and you are welcome to contact our free and independent service with questions, enquiries, or complaints. Kia kaha. Take care of yourselves. Arohanui.
We resolve complaints about energy including electricity, gas, LPG, solar, and EV charging stations.
Learn more about this complaints process
Broadband shared property access disputes can be referred to us.
Complaints about water can now be referred to us. We will help to get your complaint resolved.
Learn more about Utilities Disputes