New research shows complaints can provide 1000% ROI for businesses

News
20/04/2018
Research shows that effective complaint handling not only leads to better customer service, but a significant Return on Investment for businesses.

Complaints rise due to Auckland power outages after storm

News
20/04/2018
Utilities Disputes has received an increase in complaints and enquiries from the Auckland region since the storm and power outages. This article features a woman talking about her experience with Utilities Disputes.

Switching power companies? Switch carefully, says Utilities Disputes

Media release
19/04/2018
Switching power companies? Utilities Disputes provides some helpful tips on what to ask before you switch.

Switching power companies can create problems

News
10/04/2018
New Zealanders are switching power companies in increasing numbers but the process doesn't go smoothly for everyone.