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Stay connected with Utilities Disputes

Stay connected! Reach out and ask for help about electricity, gas, or water with Utilities Disputes: 0800 22 33 40

Consumer tips from the EA and EECA

Helpful tips and links from the Electricity Authority and the Energy Efficiency and Conservation Authority.

Utilities Disputes Commissioner encourages energy customers to ask for extra help if they need it

Media release
Utilities Disputes is encouraging people to make contact if they have questions or concerns about electricity, gas, or water, and to ask for extra assistance if they need it.

Utilities Disputes Board announces new Commissioner Mary Ollivier

Media release
The Utilities Disputes Board announces new Commissioner, Mary Ollivier

Utilities Disputes Commissioner Nanette Moreau to retire

Media release
The Board of Utilities Disputes Ltd has announced the retirement of Utilities Disputes Commissioner Nanette Moreau.

Deloitte Energy Excellence Awards 2019

The Deloitte Energy Excellence Awards 2019 were held on 21 August. Utilities Disputes sponsored the Editor's Award for Outstanding Contribution to the Sector.

Tips before you switch

Media release
Utilities Disputes received 105 complaints about switching energy companies last year, mostly about unexpected fees. It’s your choice if you want to switch, but we recommend taking note of these tips.

Utilities Disputes releases 2018-19 Annual Report

Media release
Utilities Disputes releases its 2018-19 Annual Report.

Consumer NZ: Electricity Rights

Electricity rights: Consumer NZ answers some common questions about supply, meters, bills, switching, lines, poles and complaints.

Interview with Cameron Burrows, ERANZ

Interview with Cameron Burrows, CE of Electricity Retailers Association of NZ (ERANZ)