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Utilities Disputes
 

Electricity Authority: Code changes to raise awareness of Utilities Disputes and Powerswitch

Media release
1/09/2020
Utilities Disputes welcomes changes to the Electricity Industry Participation Code (Code) which come into force in April 2021.

Utilities Disputes releases 2020 Annual Report

Media release
6/08/2020
7,815 people contacted Utilities Disputes last year with concerns or complaints about electricity, gas, water, or broadband installation on shared property. The Utilities Disputes Annual Report, released yesterday, highlights a 17% increase in enquir

Annual Report highlights 2212 complaints to Utilities Disputes

News
6/08/2020
This complaint, over a $1219 bill, is one of 2212 complaints dealt with by Utilities Disputes last year. Our Annual Report, released yesterday, shows 7815 contacted our free and independent service last year with concerns or complaints about electric

Stay connected with Utilities Disputes

News
28/04/2020
Stay connected! Reach out and ask for help about electricity, gas, or water with Utilities Disputes: 0800 22 33 40

Consumer tips from the EA and EECA

News
23/04/2020
Helpful tips and links from the Electricity Authority and the Energy Efficiency and Conservation Authority.

Utilities Disputes Commissioner encourages energy customers to ask for extra help if they need it

Media release
16/04/2020
Utilities Disputes is encouraging people to make contact if they have questions or concerns about electricity, gas, or water, and to ask for extra assistance if they need it.

Utilities Disputes Board announces new Commissioner Mary Ollivier

Media release
11/12/2019
The Utilities Disputes Board announces new Commissioner, Mary Ollivier

Utilities Disputes Commissioner Nanette Moreau to retire

Media release
24/09/2019
The Board of Utilities Disputes Ltd has announced the retirement of Utilities Disputes Commissioner Nanette Moreau.

Deloitte Energy Excellence Awards 2019

News
22/08/2019
The Deloitte Energy Excellence Awards 2019 were held on 21 August. Utilities Disputes sponsored the Editor's Award for Outstanding Contribution to the Sector.

Tips before you switch

Media release
13/08/2019
Utilities Disputes received 105 complaints about switching energy companies last year, mostly about unexpected fees. It’s your choice if you want to switch, but we recommend taking note of these tips.