News

Consumer NZ: Electricity Rights

News
21/06/2019
Electricity rights: Consumer NZ answers some common questions about supply, meters, bills, switching, lines, poles and complaints.

Interview with Cameron Burrows, ERANZ

News
18/03/2019
Interview with Cameron Burrows, CE of Electricity Retailers Association of NZ (ERANZ)

$1697 power bill cut by 40 per cent after customer complaint

News
28/12/2018
A woman who was handed a $1697 power bill has had it reduced by 40 per cent after she complained to Utilities Disputes.
Consumer NZ: Electricity Rights Interview with Cameron Burrows, ERANZ $1697 power bill cut by 40 per cent after customer complaint $18,000 back bill shock: Contact Utilities Disputes High bill? Faulty meter? Contact Utilities Disputes Interview with Jessica Wilson, Consumer NZ Utilities Disputes 2017-18 Annual Report released Boosting financial capability with Tim Barnett New research shows complaints can provide 1000% ROI for businesses No payments, but the power stayed on: 'Why was Mum allowed to rack up a $12,000 bill?' Customer complains about $7000 power bill Billing-related energy complaints rise as new research shows consumers don't understand power bills Complaints rise due to Auckland power outages after storm Switching power companies can create problems Interview with Elizabeth Tennet, CEO, Community Law Centres o Aotearoa Utilities Disputes: tips for student flats Interview with Alan Jenkins, Executive Officer, Energy Trusts of NZ (ETNZ) Brian Sagala, Radio 531pi, interviews Nanette Moreau Interview with Jenny Cameron, Chief Executive, Electricity Retailers' Association New Zealand Interview with Graeme Peters, Chief Executive, Electricity Networks Association BSPAD Scheme takes on disputes re access to shared property broadband installations Apartments, offices, retirement villages, marinas to participate in Utilities Disputes scheme Consumer NZ advises readers to contact Utilities Disputes Interview with Janine Young, Ombudsman, Energy & Water Ombudsman NSW Nanette Moreau Interview on Radio New Zealand Five year review feedback Interview with Carl Hansen, Chief Executive, Electricity Authority Nanette Moreau exec interview in Energy News describes Utilities Disputes' tightrope Read Switched On, our new newsletter Interview with Hon Jacqui Dean Utilities Disputes featured in New Zealand Herald New complaints process workflow on Utilities Disputes website Utilities Disputes presented at Rural Women NZ Annual Conference Utilities Disputes celebrates its 15th birthday EGCC now Utilities Disputes Utilities Disputes FAQ explains the name change For six years in a row, Utilities Disputes has been a Best Workplace winner or finalist