Jul 14, 2017 –
Consumers should contact Utilities Disputes for complaints that are not resolved with their electricity provider.
|
Jun 18, 2018 –
Our complaints process for dealing with a water complaint.
|
Feb 17, 2017 –
The Ministry of Business, Innovation and Employment (MBIE) are bringing together speakers from organisations that deal with consumer complaints and organisations that provide information to consumers.
|
Feb 13, 2017 –
Hon Jacqui Dean spoke to us about the importance of ombudsman services and opportunities for improved consumer and utilities provider engagement.
|
Nov 3, 2016 –
On 3 November 2016, Utilities Disputes (formerly known as the Office of the Electricity and Gas Complaints Commissioner) turns 15.
|
May 31, 2017 –
Utilities Disputes interviewed Janine Young, Ombudsman, Energy & Water Ombudsman, NSW, Australia.
We asked Janine about her experience regarding identifying and resolving complaints.
|
Oct 30, 2016 –
On 3 November 2016, Utilities Disputes will be attending the IBM Kenexa's Best Workplace ceremony in Auckland.
|
Jun 18, 2018 –
Our complaints process for dealing with an electricity or gas complaint.
|
Nov 1, 2016 –
The Utilities Disputes FAQ explains why EGCC was replaced by Utilities Disputes. The FAQ defines "utilities" and how the name change came about.
|
Sep 13, 2017 –
Jenny Cameron is Chief Executive of the Electricity Retailers' Association New Zealand (ERANZ).
|
Apr 10, 2017 –
Utilities Disputes is currently undergoing its five-yearly review.
|
Jun 18, 2018 –
What you can expect from a conciliation conference - water
|
Jun 18, 2018 –
What you can expect from a conciliation conference - energy (electricity and gas).
|
Aug 30, 2017 –
Interview with Graeme Peters, CE, Electricity Networks Association.
|
|
|