What's happening

Five year review feedback

Utilities Disputes is currently undergoing its five-yearly review. Feedback is welcome from members of the public, providers, and other stakeholders that have had dealings with the Scheme in the past five years.

Interview with Carl Hansen, Chief Executive, Electricity Authority

Carl Hansen, the Electricity Authority's Chief Executive, shares his views of next steps for the EA, Utilities Disputes and the energy sector.

Nanette Moreau exec interview in Energy News describes Utilities Disputes' tightrope

In this Energy News executive interview, Utilities Disputes Commissioner Nanette Moreau discloses the challenges and pressures of dispute resolution in the energy sector.

Nanette Moreau describes systemic issues in the energy industry

At the 8-March 2017 Downstream conference for the energy industry, Nanette Moreau, Commissioner of Utilities Disputes Ltd (formerly the Office of the Electricity and Gas Complaints Commissioner) presented the causes of systemic issues that she believ

Utilities Disputes announces new Board

Today Utilities Disputes announced its newly appointed Board of Directors.

Consumer Rights Day 21 March 2017

The team at the Ministry of Business, Innovation and Employment (MBIE) are bringing together speakers from organisations that deal with consumer complaints and organisations that provide information to consumers. UTILITIES DISPUTES speaks at 11:15 am

Nanette Moreau presenting at 8 March 2017 Downstream Conference

On 8 March 2017, Utilities Disputes Commissioner Nanette Moreau will present her views on the main systemic issues facing the energy industry today.

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