What's happening

BSPAD Scheme takes on disputes re access to shared property broadband installations

Utilities Disputes now provides New Zealand's approved dispute resolution service (BSPAD Scheme) for access to shared property for broadband installations.

Interview with Graeme Peters, Chief Executive, Electricity Networks Association

Interview with Graeme Peters, CE, Electricity Networks Association. Electricity lines businesses have been dominated by an engineering mindset. But they are changing to become more customer-centric. There are many examples of this new customer-fac

Interview with Jenny Cameron, Chief Executive, Electricity Retailers' Association New Zealand

Jenny Cameron is Chief Executive of the Electricity Retailers' Association New Zealand (ERANZ). Established in 2015, ERANZ represents companies that sell electricity to New Zealand customers and businesses. ERANZ's role is to promote and enhance a su

Utilities Disputes takes on broadband shared property access disputes: Chorus joins as first member

Utilities Disputes has been named by Hon Simon Bridges, Minister for Communications, as the provider of the approved scheme for broadband shared property access disputes (BSPAD Scheme). Chorus, New Zealand's largest telecommunications infrastructure

Utilities Disputes announces Annual Report 2016-17

The Utilities Disputes Annual Report 2016-17 details significant changes to the organisation following its change from the Electricity and Gas Complaints Commissioner scheme last year as well as ongoing activity in disputes resolution.

Consumer Rights Day 21 March 2017

The team at the Ministry of Business, Innovation and Employment (MBIE) are bringing together speakers from organisations that deal with consumer complaints and organisations that provide information to consumers. UTILITIES DISPUTES speaks at 11:15 am

Nanette Moreau presenting at 8 March 2017 Downstream Conference

On 8 March 2017, Utilities Disputes Commissioner Nanette Moreau will present her views on the main systemic issues facing the energy industry today.

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