What's happening

Five year review feedback

1/05/2017
Utilities Disputes is currently undergoing its five-yearly review. Feedback is welcome from members of the public, providers, and other stakeholders that have had dealings with the Scheme in the past five years.

Interview with Carl Hansen, Chief Executive, Electricity Authority

31/03/2017
Carl Hansen, the Electricity Authority's Chief Executive, shares his views of next steps for the EA, Utilities Disputes and the energy sector.

Nanette Moreau exec interview in Energy News describes Utilities Disputes' tightrope

6/03/2017
In this Energy News executive interview, Utilities Disputes Commissioner Nanette Moreau discloses the challenges and pressures of dispute resolution in the energy sector.

Nanette Moreau describes systemic issues in the energy industry

9/03/2017
At the 8-March 2017 Downstream conference for the energy industry, Nanette Moreau, Commissioner of Utilities Disputes Ltd (formerly the Office of the Electricity and Gas Complaints Commissioner) presented the causes of systemic issues that she believ

Utilities Disputes announces new Board

17/01/2017
Today Utilities Disputes announced its newly appointed Board of Directors.

Consumer Rights Day 21 March 2017

17/02/2017
The team at the Ministry of Business, Innovation and Employment (MBIE) are bringing together speakers from organisations that deal with consumer complaints and organisations that provide information to consumers. UTILITIES DISPUTES speaks at 11:15 am

Nanette Moreau presenting at 8 March 2017 Downstream Conference

16/02/2017
On 8 March 2017, Utilities Disputes Commissioner Nanette Moreau will present her views on the main systemic issues facing the energy industry today.
 

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