Media releases

Safe switching

11/10/2017
Spring fever! Electricity consumers are hunting for a fresh new deal. The switching process is well underway. Utilities Disputes, the approved dispute resolution service for electricity and gas, has advice for potential switchers.

Utilities Disputes takes on broadband shared property access disputes: Chorus joins as first member

23/08/2017
Utilities Disputes has been named by Hon Simon Bridges, Minister for Communications, as the provider of the approved scheme for broadband shared property access disputes (BSPAD Scheme). Chorus, New Zealand's largest telecommunications infrastructure

Utilities Disputes announces Annual Report 2016-17

4/07/2017
The Utilities Disputes Annual Report 2016-17 details significant changes to the organisation following its change from the Electricity and Gas Complaints Commissioner scheme last year as well as ongoing activity in disputes resolution.