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Brochure and fact sheets

Documents answering frequently asked questions, some about our service and others about electricity and gas issues.

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Consumer newsletters

We publish quarterly consumer newsletters filled with information relevant to the community

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Scheme document

Utilities Disputes operates according to the terms of the Scheme document or constitution.

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Case notes

Case notes are anonymous summaries of complaints handled by Utilities Disputes. You can search for case notes by category, year or keyword.