Documents answering frequently asked questions, some about our service and others about industry issues.
Learn more about our brochure and fact sheets
We publish quarterly consumer newsletters filled with information relevant to the community.
Learn more about our consumer newsletters
Case notes are anonymous summaries of complaints we have handled. You can search for case notes by category, year, or keyword.
Learn more about our case notes
Utilities Disputes operates each Scheme according to the applicable Scheme rules.
Learn more about our Scheme rules