Bi-fold brochure

Brochure and fact sheets

Documents answering frequently asked questions, some about our service and others about industry issues.


Energy Complaints newsletters

We publish quarterly consumer newsletters filled with information relevant to the community.

Piece of paper

Case notes

Case notes are anonymous summaries of complaints handled by Utilities Disputes. You can search for case notes by category, year, or keyword.

Government building

Scheme rules

Utilities Disputes operates each Scheme according to the applicable Scheme rules.