Advertising Standards Authority
The ASA self regulate advertising in New Zealand.
Australian and New Zealand Ombudsman Association (ANZOA)
Established in 2003, ANZOA is a professional association and the leading body for Ombudsmen in Australia and New Zealand.
Deals with consumer complaints about banks.
Citizens Advice Bureau
Provides information, advice, advocacy and support to individuals.
Deals with competition and fair trading issues, and controls line company prices.
See the Commerce Commission's know your rights page to find out about changes to consumer law effective from 17 June 2014.
Community Law Centres
Provide community legal services.
A directory of complaints bodies in New Zealand.
Advice on consumer products and services.
Deals with disputes over amounts less than $15,000 ($20,000 if the parties agree).